Support
Participation in games is prohibited for persons under 18 years of age. WWIN verifies the age of players during deposits and withdrawals from the WWIN account. If it is determined that a minor has placed bets, those bets will be cancelled and the deposited funds will be refunded to the player.
Users can define the monthly amount of money they may deposit into their WWIN account. This amount can be reduced at any time, while any increase becomes effective only 72 hours after the request for increase. WWIN Customer Support will gladly provide additional information but cannot remove user-defined restrictions.
WWIN offers entertainment full of excitement and ensures safe betting through responsible behaviour based on fair play principles.
Supervision
Most people gamble within their limits, but for some, excessive gambling may become a problem. It may help to remember the following:
- gambling should be fun, not a way to earn money
- avoid chasing losses
- gamble only when you can financially afford the loss
- keep track of the time and money you spend on gambling
- if you want to take a break from gambling, you can use the Take a Break option. WWIN will close your account for 1 week, 1 month, or 3 months depending on the period you choose, and during that time it will not be possible to place bets.
SOS helpline for players experiencing gambling addiction problems: 0800 5 0717